Getting "The quote item isn't found. Verify the item and try again." when deleting cart item from edit cart item page

[ksenia-zlotin]

Preconditions and environment

• Magento 2.4.4-p2

Steps to reproduce

1. Add product to cart
2. Navigate to cart if not automatically redirected
3. Click on the edit button to edit the cart item
4. Once redirected to edit cart item page, click on minicart
5. Click remove item button in minicart

Expected result

Redirected to empty cart page without error

Actual result

Redirected to empty cart page with error: "The quote item isn't found. Verify the item and try again."

Additional information

Error seems to be triggered in vendor/magento/module-checkout/Controller/Cart/Configure.php:68, which then redirects the customer to the cart page.

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @ksenia-zlotin. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

• @magento give me 2.4-develop instance - upcoming 2.4.x release
• For more details, review the Magento Contributor Assistant documentation.
• Add a comment to assign the issue: @magento I am working on this
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[ksenia-zlotin]

@magento give me 2.4-develop instance

[magento-deployment-service]

Hi @ksenia-zlotin. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service]

Hi @ksenia-zlotin, here is your Magento Instance: https://c0b8d3887b9ede26b92f886d9ab12dd4.instances-prod.magento-community.engineering
Admin access: https://c0b8d3887b9ede26b92f886d9ab12dd4.instances-prod.magento-community.engineering/admin_3620
Login: 9454f212
Password: a60464e8cd12

[ksenia-zlotin]

In the develop instance, when following the steps to reproduce after removing the item the redirection to the cart page with an error does not happen. Instead the edit cart item page is displayed. Changing the quantity to 1 and clicking update cart results in the same error.

[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 4. Verify that the issue is reproducible on 2.4-develop branch
  Details

  - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
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• 5. Add label Issue: Confirmed once verification is complete.
• 6. Make sure that automatic system confirms that report has been added to the backlog.

[engcom-Bravo]

@magento give me 2.4-develop instance

[magento-deployment-service]

Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service]

Hi @engcom-Bravo, here is your Magento Instance: https://c0b8d3887b9ede26b92f886d9ab12dd4.instances-prod.magento-community.engineering
Admin access: https://c0b8d3887b9ede26b92f886d9ab12dd4.instances-prod.magento-community.engineering/admin_5b4d
Login: e903d763
Password: a884ea2d6c70

[engcom-Bravo]

Hi @ksenia-zlotin,

Thank you for reporting and collaboration.

Verified the issue on Magento 2.4-develop instance and the issue is not reproducible.Kindly refer the attached video.

Steps to reproduce

• Add product to cart
• Navigate to cart if not automatically redirected
• Click on the edit button to edit the cart item
• Once redirected to edit cart item page, click on minicart
• Click remove item button in minicart

As per the steps to reproduce we are not getting any error and also it is not redirecting to shopping cart page.

Screen.Recording.2023-10-26.at.12.24.55.PM.mov

Even for the product changing the quantity to 1 and clicking update cart we are not getting any error.

Screen.Recording.2023-10-26.at.12.23.50.PM.mov

Thanks.