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@dhorytskyi
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@dhorytskyi dhorytskyi commented May 1, 2020

Description

When uploading images to the image gallery from the Pagebuilder interface the store will return a "Destination folder is not writable or does not exist" error.
This issue is sporadic and does not always occur.

Cloud shares file-systems between nodes where the replication is slow: there is a noticeable lag between the creation of a file on one node and its appearance on the other nodes, which is readily tested.
There is load balancer between the nodes which arbitrary redirects queries of a session to other nodes which created problems, for instance uploading images to the image gallery from Pagebuilder.

Fixed Issues (if relevant)

https://jira.corp.magento.com/browse/MCLOUD-5837

Manual testing scenarios

  1. Go Content>Pages
  2. Select Edit for any page
  3. Select Content
  4. In the content section, choose Select from Gallery
  5. Click Browse
  6. Choose an image
  7. Click Open

Contribution checklist

  • Pull request has a meaningful description of its purpose
  • All commits are accompanied by meaningful commit messages
  • All new or changed code is covered with unit/integration tests (if applicable)
  • All automated tests passed successfully (all builds on Travis CI are green)

releasenotes
Fixes a Page Builder interface issue that sometimes caused the following error when uploading images to the image gallery: Destination folder is not writable or does not exist

@BarnyShergold
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@dhorytskyi - As some of the Maintainers (myself included) on Cloud do not have access Magento JIRA tickets - please add the user story of the ticket to the description of this PR

@dhorytskyi
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@BarnyShergold I've updated the description.

BarnyShergold
BarnyShergold previously approved these changes May 4, 2020
@mveeramneni mveeramneni requested review from NadiyaS and oshmyheliuk May 4, 2020 15:50
@shiftedreality shiftedreality changed the base branch from develop to 1.0 May 4, 2020 19:23
@shiftedreality shiftedreality dismissed BarnyShergold’s stale review May 4, 2020 19:23

The base branch was changed.

@dhorytskyi dhorytskyi requested a review from BarnyShergold May 5, 2020 21:06
@mveeramneni mveeramneni changed the title HA load balancer issues MCLOUD-5837: HA load balancer issues May 6, 2020
@chittima
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chittima commented May 7, 2020

QA approved

@andriyShevtsov
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This PR was tested by @chittima. I just verified that she did everything correct. QA done here. Thanks for your help.

@andriyShevtsov
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Please don’t merge this PR yet. We should make additional testing.

@andriyShevtsov
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Looks like we have an issue
@dhorytskyi @chittima may you please provide some details if you. have something to add?

@andriyShevtsov
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QA passed. Thanks @chittima

@shiftedreality shiftedreality merged commit 358483a into magento:1.0 May 11, 2020
@dhorytskyi dhorytskyi deleted the MCLOUD-5837 branch May 11, 2020 18:54
andriyShevtsov pushed a commit that referenced this pull request Sep 8, 2025
andriyShevtsov pushed a commit that referenced this pull request Sep 8, 2025
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9 participants