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Start up hangs at splash screen #787
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Hi @cike-567
This is already being tracked here: #324 and we have a proposed improvement here: #717 So we should restrict this issue exclusively to the discussion of the other thing you reported:
I'm going to ask you to provide some additional information that might help us to identify the problem. Please do this:
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I'm not seeing any red flags in the output unfortunately. There is usually a lot more output after that. Does it hang at that point forever? Were you ever able to use Arduino IDE 2.0.0, or have you experienced this hanging on startup problem from the very beginning? About this statement:
Do you suspect this could be the cause of the IDE hanging for you? Is there anything unusual or unfriendly about your network environment? I have recently done some testing of the Arduino IDE when it does not have Internet access and identified some cases where it is a poor user experience (#784, #786), but nothing that would cause the IDE to hang. |
I spent hours testing。From RC 3 to beta 12 were tested. All stay in the loading interface. But RC 3 ran normally once yesterday, and then it didn't run normally anymore. The following is the operation of Arduino ide rc 3 I tested it on the virtual machine and the program runs normally. (windows 11 dev 22543.1000)
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Thanks for the information!
I want to be sure I understand the timeline correctly. Please tell me which of the two possible scenarios described below is correct: Scenario A
Scenario B
Is that the log from the virtual machine where the IDE is running normally? |
Scenario B is correct。 This log is the log when the IDE is running normally in the virtual machine |
Same issue: I used the IDE 2.0 rc3 for 2 months (Windows 10). Suddenly the IDE window got blank. Menu is still showing, but commands are not executed. With debug as described above, I also have as very last message "daemon INFO Daemon is running.". Nothing after anymore... |
Hi @MArimont3. Please post the full output you got from attempting to start the IDE from the command line. |
Same issue here with RC3 and now also with RC4. |
Same issue with RC5. Running on Windows 11 OS Build 19043.1586 (64 bit) |
I meet the same problem, how to deal it |
hi... i came from #731 (now closed for duplicated) ... not exacly the same but thightly related... maybe the splash issue stills but this could help to speed up the starting a little i don't know if it has something to do... but by looking the logs, it appears to me that some dev missed to include GIT in current arduino-ide 2.0 package, and maybe that is slowing down all startup process i installed git myself (the official basic cli client) and logs seem to change and seems to start a bit faster (i figured starting the ide by typing the executable directly from a cmd console) i hope it helps somebody EDIT: i figured out, to avoid to install a 50mb program just for this, you just can download portable package, open it with a decompressor (like 7-zip) and extract |
RC3 was installed as "Only for me" instead "For all users". When RC5 was installed "For all users" RC3 was not properly uninstalled. I also saw this solution: |
PS C:\Program Files\Arduino IDE> & ".\Arduino IDE" 2023-05-30T16:21:48.691Z daemon INFO Daemon is now listening on 127.0.0.1:49689 2023-05-30T16:21:48.692Z daemon INFO Daemon is running. 2023-05-30T16:21:48.725Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: loading json index file C:\Users\msi gaming\AppData\Local\Arduino15\package_index.json: open C:\Users\msi gaming\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified. |
Describe the bug
After running the program, stop in the loading interface. (First picture)
The icon of the loading interface is located on the top layer to block other interfaces (Second picture)
To Reproduce
Run program
Expected behavior
If additional resources are needed, they can be packaged into the Arduino ide. Or provide the download address. In some areas, the network environment is not friendly, and the online download will be slow or unable to download.
Screenshots
Desktop (please complete the following information):
Windows 11 22000.469
Additional context
Add any other context about the problem here.
The portable Arduino IDE is used。
processor:AMD Ryzen 5 3600X
Graphics card:xfx rx6700xt
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