Issues pages showing “Something went wrong. Try again”

[samuelawachie]

When browsing to any issues and attempting to open any one gives that error. This just started after the recent AWS issues, so I assumed they might be related. But it's continued, while AWS, YouTube and other apps have recovered. This error doesn't come up when browsing other locations in the mobile app. I can open repos, and other parts. But I can't browse into any issues even though it shows the issues. I've tried rebooting, signing out and in (which cleared the cache). I don't know what else to do to fix this. It used to work before without issues about 2 weeks ago.

ℹ️ Additional Debug Info

GitHub for iOS, Version 1.140.0 (116339321) Device: iPhone 6S (iOS 15.8.5)

[samuelawachie]

I tried all 3 suggestions.
Same issue still remains. Oh dear, this is so disappointing.
Looks like I'm at a loss of options now eh?
For what it's worth, I prefer the UI of the 1.139.1 version to the later versions (wrt navigating the Issues/Discussions sections of the app).

So what do I do now? The way it errors out, I feel is a server-sided fix that is needed. Because this wasn't an issue at all 3 or 4 weeks ago. The app was functioning perfectly before. I can still access everything normally on my PC.
Ah, this is so sad 😔😞

[samuelawachie]

When browsing to any issues and attempting to open any one gives that error. This just started after the recent AWS issues, so I assumed they might be related. But it's continued, while AWS, YouTube and other apps have recovered. This error doesn't come up when browsing other locations in the mobile app. I can open repos, and other parts. But I can't browse into any issues even though it shows the issues. I've tried rebooting, signing out and in (which cleared the cache). I don't know what else to do to fix this. It used to work before without issues about 2 weeks ago.

ℹ️ Additional Debug Info

GitHub for iOS, Version 1.140.0 (116339321) Device: iPhone 6S (iOS 15.8.5)

I tried using the Safari browser. It loaded fine but I had a prompt to "Try the new experience".
I unfortunately clicked that, now GitHub won't even load in the browser. I just get spinning circle continuously.
I searched for how to go back to classic/former experience, whatever that means. There's no reasonable options. This is just so ridiculous.
The changelog things in the lower card still load up well, but nothing in Dashboard loads up.
This site has just developed issues in the last month that are unforgivable. I don't know if it's my iOS version that has been dropped.
Why offer a link to "Try the new experience" without a way to reverse it!? Omg

[samuelawachie]

When I tried to open Issues in the browser, all I get is this

@layer popover-polyfill { :where([popover]) { position: fixed; z-index: 2147483647; inset: 0; padding: 0.25em; width: fit-content; height: fit-content; border-width: initial; border-color: initial; border-image: initial; border-style: solid; background-color: canvas; color: canvastext; overflow: auto; margin: auto; } :where([popover]:not(.:popover-open)) { display: none; } :where(dialog[popover].:popover-open) { display: block; } :where(dialog[popover][open]) { display: revert; } :where([anchor].:popover-open) { inset: auto; } :where([anchor]:popover-open) { inset: auto; } @supports not (background-color: canvas) { :where([popover]) { background-color: white; color: black; } } @supports (width: -moz-fit-content) { :where([popover]) { width: -moz-fit-content; height: -moz-fit-content; } } @supports not (inset: 0) { :where([popover]) { top: 0; left: 0; right: 0; bottom: 0; } } }

I think they've updated something server side that's not allowing iOS 15 to view issues anymore.

That the reason why it's not working in the app, or the browser, or any where else.
Very sad.

[umair-aziz025]

I understand your frustration! This appears to be related to compatibility issues with your older iOS version (15.8.5) and iPhone 6S hardware. Here's what's happening and potential solutions:

Root Cause:
The iPhone 6S running iOS 15.8.5 is no longer officially supported by many modern web applications, including GitHub's newer interface. iOS 15 was last updated in 2023, and GitHub has likely optimized for iOS 16+ devices.

For the GitHub Mobile App:
Option 1: Downgrade the App (Recommended)
Since you mentioned version 1.139.1 worked better:
Delete the current GitHub app
Download an older version using iMazing or Apple Configurator (on Mac)
Install version 1.139.1 or earlier that worked for you
Disable auto-updates in App Store settings

Option 2: Use Alternative GitHub Clients
Working Copy (Git client with issue browsing)
CodeHub (lightweight GitHub client for older iOS)
iOctocat (older but stable for basic GitHub tasks)

For Safari Browser Issues:
Revert from "New Experience":
Clear Safari cache: Settings → Safari → Clear History and Website Data
Try accessing GitHub in Private Browsing Mode
Add ?feature_preview=false to the URL (sometimes works)
Request Desktop Site: Tap aA in address bar → Request Desktop Website

Alternative:
Use old.github.com or github.com/mobile for lighter interface
Install Chrome or Firefox browser as alternative

Workaround Solutions:

1. Use GitHub Web via Desktop Mode:
   https://github.com/[username]/[repo]/issues
   Request Desktop Site in Safari - this bypasses the mobile "new experience"

2. Access Issues via API:
   Use a lightweight app like Shortcuts to fetch issues via GitHub API

3. Email Notifications:
   Enable email notifications for issues: Settings → Notifications
   This way you can at least read and respond via email

Long-term Solution:
Unfortunately, iOS 15.8.5 is reaching end-of-support for many modern web applications. Consider:
Updating to a newer device (iPhone 8 or later supports iOS 16-17)
Using GitHub primarily on PC (which you mentioned works fine)
Setting up SSH access to manage repos from PC

Immediate Fix to Try:
Clear Safari data completely
Use Request Desktop Website mode
Try URL: https://github.com (without clicking "new experience")
Install alternative browser (Chrome/Firefox)
Downgrade GitHub app to 1.139.1

Contact GitHub Support:
Since this worked 3-4 weeks ago, file a bug report:
https://support.github.com/contact
Mention: iOS 15.8.5 compatibility regression
Request they maintain legacy support or provide rollback option
The "new experience" is likely built with frameworks not optimized for iOS 15, which explains the continuous spinning. This isn't your fault - it's unfortunate GitHub didn't maintain backward compatibility.

Would you be able to try the Desktop Website mode in Safari and let know if that works? That might be your best temporary solution until you can access from your PC.