Urgent: No Response to 2FA Lockout Request – Follow-Up (#3843244, #3850273)

[sandarbh12]

Discussion Type

General

Discussion Content

Hello everyone,

I'm currently facing an urgent issue with my GitHub account, which is locked due to a 2FA lockout. I submitted a recovery form and sent follow-up emails over 5 days ago, but I haven't received any response yet.

I've verified that my Microsoft Authenticator is synced and working correctly, and I'm entering the 2FA codes promptly. However, I consistently receive a 'Two-factor authentication failed' error. I do not have access to my recovery codes.

I urgently need to regain access to my repositories and development work. Any guidance or assistance from the community on how to expedite this recovery process or who else I might contact would be greatly appreciated.

Thank you for your help.

[sandarbh12]