Student application starter pack(Cannot reapply)

[ForeverLoved-FL]

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Hello,
as you can see from image above there is the red warning sign. I attempted to reapply multiple times but i keep getting met with that error screen. I constantly tried reapplying by attaching my student id picture. There was a checkmark. How can this be resolved?

[davevad93]

Hi @ForeverLoved-FL,

Usually this issue is solved by submitting the application using another device, such as a smartphone or another PC.

These users solved it by using the phone: #162877, #168688, #175904

If none of the above works, I recommend you contact support by opening a ticket here, select "Other" and explain your problem.

[ForeverLoved-FL]

worked well Ty!

[davevad93]

You're welcome @ForeverLoved-FL, glad to help! 👍

[adhammenesy]

Hi,
I’ve been trying to complete my Education Benefits Application, but I keep running into the same issue shown in the attached screenshot.

There’s a red warning symbol under the upload box, even though I successfully attached my dated school ID (which should count as a “Good” proof type). The system even showed a checkmark after uploading, but when I reapply or refresh, it still displays the error screen.

I’ve already tried re-uploading different image formats and re-submitting multiple times with no luck. Could someone from the support team please clarify what might be causing this or how I can resolve it?

Thanks in advance for the help!

[davevad93]

Hey @adhammenesy, check my response above.

[mecodeatlas]

Thanks for posting in the GitHub Community, @ForeverLoved-FL!

We're happy you're here. You are more likely to get a useful response if you are posting your question in the applicable category, the Profile category is solely related to conversations around the GitHub product Profile. This question should be in the GitHub Education category. I've gone ahead and moved it for you. Good luck!