help.txt

.. meta::
   :robots: noindex, nosnippet

.. _getting-help:

========
Get Help
========

.. contents:: On this page
   :local:
   :backlinks: none
   :depth: 1
   :class: singlecol

Overview
--------

MongoDB provides various resources for getting help with Atlas App Services.

Professional Support
--------------------

MongoDB offers professional support for App Services and Atlas. Paid
support includes help with training, upgrades, and general technical
support for issues in your database or app. We strongly recommend
MongoDB's professional support for production apps and mission-critical
use cases.

To learn more about professional support, see `Atlas Support &
Subscriptions <https://www.mongodb.com/cloud/atlas/pricing/support-subscriptions?tck=docs_realm>`__.

To contact support, visit the `MongoDB Help Center <https://support.mongodb.com/welcome?tck=docs_realm>`_.

Community Forums
----------------

The official `MongoDB Community Forums
<https://www.mongodb.com/community/forums/c/realm/9>`__ are a great
place to meet other developers, ask and answer questions, and stay
up-to-date with the latest Realm and App Services features and releases. You can also
interact with MongoDB employees, like our community team, engineers, and
product managers, who are active forum contributors.

Stack Overflow
--------------

MongoDB monitors & answers questions with the ``realm`` tag on Stack
Overflow, a forum to ask programming questions and get help with
specific errors. `Ask a Realm related question
<https://stackoverflow.com/questions/ask?tags=realm>`_ or read through
the `existing questions
<https://stackoverflow.com/questions/tagged/realm?sort=Newest&edited=true>`_.

Feature Requests
----------------

To request a feature, check the status of your feedback, or see top feature
requests from other users, check out the `MongoDB Feedback Engine for Realm <https://feedback.mongodb.com/forums/923521-realm>`_. 

Share Feedback
--------------

To send feedback, ideas, or praise for a page directly to the documentation 
team, click the **Share Feedback**  widget on the relevant page. You can find the widget
at the bottom right or right side of the page.

.. figure:: /images/feedback-widget.png
   :alt: Share Feedback Widget

Bug Reporting, and Changelogs
-----------------------------

.. tabs-realm-sdks::

   .. tab::
      :tabid: android

      For the Java SDK:

      - :github:`Report a bug <realm/realm-java/issues/new?template=bug_report.md>`
      - :github:`View the changelog <realm/realm-java/blob/master/CHANGELOG.md>`

   .. tab::
      :tabid: ios

      For the Swift SDK:

      - :github:`Report a bug <realm/realm-swift/issues/new>`
      - :github:`View the changelog <realm/realm-swift/blob/master/CHANGELOG.md>`

   .. tab::
      :tabid: dotnet

      For the .NET SDK:

      - :github:`Report a bug <realm/realm-dotnet/issues/new>`
      - :github:`View the changelog <realm/realm-dotnet/blob/master/CHANGELOG.md>`

   .. tab::
      :tabid: javascript

      For the Node.js, React Native, or Web SDKs:

      - :github:`Report a bug <realm/realm-js/issues/new>`
      - :github:`View the changelog <realm/realm-js/blob/master/CHANGELOG.md>`

   .. tab::
      :tabid: flutter

      For the Flutter SDK:

      - :github:`Report a bug <realm/realm-dart/issues/new>`
      - :github:`View the changelog <realm/realm-dart/blob/master/CHANGELOG.md>`

   .. tab::
      :tabid: kotlin

      For the Kotlin SDK:

      - :github:`Report a bug <realm/realm-kotlin/issues/new>`
      - :github:`View the changelog <realm/realm-kotlin/blob/master/CHANGELOG.md>`

   .. tab::
      :tabid: cpp

      For the C++ SDK:

      - :github:`Report a bug <realm/realm-cpp/issues/new>`
      - :github:`View the changelog <realm/realm-cpp/blob/master/CHANGELOG.md>`