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[Graphql] Cannot return null for non-nullable field "SelectedCustomizableOption.label" #39729

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indykoning opened this issue Mar 11, 2025 · 7 comments
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Area: Cart & Checkout Component: Catalog Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Reported on 2.4.7-p1 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch

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@indykoning
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indykoning commented Mar 11, 2025

Preconditions and environment

  • 2.4.7-p1

Steps to reproduce

  1. Add a product to the cart with customizable options
  2. Make changes causing that customizable option to no longer exist on that product.
  3. Attempt to get the cart using graphql
{
  cart(cart_id: "xxxx") {
    items {
      ... on SimpleCartItem {
        customizable_options {
          label
          values {
            label
            value
          }
        }
      }
    }
  }
}
  1. See the internal server error with message "Cannot return null for non-nullable field "SelectedCustomizableOption.label""

Expected result

I would expect the item to be returned without the selected option that no longer exists

Actual result

I am unable to interact with the cart anymore and am greeted with
Cannot return null for non-nullable field "SelectedCustomizableOption.label"
errors

Additional information

No response

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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m2-assistant bot commented Mar 11, 2025

Hi @indykoning. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.


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@engcom-Bravo engcom-Bravo self-assigned this Mar 14, 2025
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m2-assistant bot commented Mar 14, 2025

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
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    Details- If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
  • 5. Add label Issue: Confirmed once verification is complete.
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@engcom-Bravo engcom-Bravo added the Reported on 2.4.7-p1 Indicates original Magento version for the Issue report. label Mar 14, 2025
@engcom-Bravo
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Hi @indykoning,

Thanks for your reporting and collaboration.

we have tried to reproduce the issue in Latest 2.4-develop instance and the issue is not reproducible.Kindly refer the screenshots.

Image

Response was returning null.

Thanks.

@engcom-Bravo engcom-Bravo added the Issue: needs update Additional information is require, waiting for response label Mar 14, 2025
@github-project-automation github-project-automation bot moved this to Ready for Confirmation in Issue Confirmation and Triage Board Mar 14, 2025
@engcom-Bravo engcom-Bravo moved this from Ready for Confirmation to Needs Update in Issue Confirmation and Triage Board Mar 14, 2025
@indykoning
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indykoning commented Mar 14, 2025

Hi @engcom-Bravo,

From your screenshot I assume you removed the product itself from Magento since it no longer shows up at all.
I meant removing the "customizable option" from the product using the Magento admin pannel, I used the wrong name in the description. My bad, I'll update it too

@engcom-Bravo
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Hi @indykoning,

Thanks for your reporting and collaboration.

We have tried to reproduce the issue in Latest 2.4-develop instance and the issue is reproducible.Kindly refer the screenshots.

Image

internal server error with message "Cannot return null for non-nullable field "SelectedCustomizableOption.label""

Hence Confirming the issue.

Thanks.

@engcom-Bravo engcom-Bravo added Component: Catalog Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Area: Cart & Checkout and removed Issue: needs update Additional information is require, waiting for response labels Mar 18, 2025
@github-jira-sync-bot
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✅ Jira issue https://jira.corp.adobe.com/browse/AC-14256 is successfully created for this GitHub issue.

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m2-assistant bot commented Mar 18, 2025

✅ Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

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Labels
Area: Cart & Checkout Component: Catalog Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Reported on 2.4.7-p1 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch
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3 participants