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Sorry, but the data is invalid or the file is not uploaded. when import products from Admin system Import #39717

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Csprajapati opened this issue Mar 7, 2025 · 3 comments
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Issue: needs update Additional information is require, waiting for response Reported on 2.4.6-p9 Indicates original Magento version for the Issue report.

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@Csprajapati
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Csprajapati commented Mar 7, 2025

Preconditions and environment

Magento version: 2.4.6.-p9 2.4-develop

Issue: Confirmed

Area: Backend

Steps to reproduce

  1. Go to Admin -> System -> Import
  2. Select Entity Type to Product
  3. Import Behavior -> Add/Update
  4. Select CSV file to Import
  5. Click on Check data button

Expected result

File is valid! To start import process press "Import" button

Actual result

Getting error message Sorry, but the data is invalid or the file is not uploaded.

Additional information

No response

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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m2-assistant bot commented Mar 7, 2025

Hi @Csprajapati. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.


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@engcom-Bravo engcom-Bravo self-assigned this Mar 7, 2025
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m2-assistant bot commented Mar 7, 2025

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
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@engcom-Bravo engcom-Bravo added the Reported on 2.4.6-p9 Indicates original Magento version for the Issue report. label Mar 7, 2025
@engcom-Bravo
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Hi @Csprajapati,

Thanks for your reporting an collaboration.

We have tried to reproduce the issue in latest 2.4-develop instance and we are not able to reproduce the issue.kindly refer the screenshots.

Image

File is valid! To start import process press "Import" button

Could you please try to reproduce the issue in latest 2.4-develop instance and elaborate the steps to reproduce if the issue is still reproducible.

Thanks.

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Labels
Issue: needs update Additional information is require, waiting for response Reported on 2.4.6-p9 Indicates original Magento version for the Issue report.
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