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FedEx Tracking integration failed #39716

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1 of 5 tasks
segway-github opened this issue Mar 6, 2025 · 4 comments
Closed
1 of 5 tasks

FedEx Tracking integration failed #39716

segway-github opened this issue Mar 6, 2025 · 4 comments
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Reported on 2.4.6-p3 Indicates original Magento version for the Issue report.

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@segway-github
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segway-github commented Mar 6, 2025

Preconditions and environment

  • Magento version: Magento ver. 2.4.6-p3

  • Anything else that would help a developer reproduce the bug
    Since FedEx retired the webservice, there is no way to get the tracking information in Magento. I called FedEx to check on this issue and used their new API information to setup in Magento. Still get the error .Can you help to check this?

Steps to reproduce

  1. Go to stores--Configuration--sales--shipping methods--FedEx
  2. set the account id ,meter number, key, password and change the webservice url to https://apis.fedex.com
  3. Click the track order button

Expected result

Get the tracking information

Actual result

get the error message that the current one does not work.

Additional information

No response

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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m2-assistant bot commented Mar 6, 2025

Hi @segway-github. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.


Join Magento Community Engineering Slack and ask your questions in #github channel.
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@engcom-Bravo engcom-Bravo self-assigned this Mar 7, 2025
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m2-assistant bot commented Mar 7, 2025

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
  • 4. Verify that the issue is reproducible on 2.4-develop branch
    Details- If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
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@engcom-Bravo engcom-Bravo added the Reported on 2.4.6-p3 Indicates original Magento version for the Issue report. label Mar 7, 2025
@Mohamed-Asar
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@segway-github This issue has already been fixed in the latest 2.4 branch. If you’d like, you can create a patch using this pull request (#39365)

@engcom-Bravo
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@Mohamed-Asar Thanks for your Contribution!!!.

Hi @segway-github,

Thanks for your reporting and collaboration.

This issue got fixed in the scope of the internal Jira ticket ACP2E-3340 by the internal team
Related commits: https://github.com/search?q=repo%3Amagento%2Fmagento2+ACP2E-3340&type=commits

Based on the Jira ticket, the target version is 2.4.8-beta2.

Thanks

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