Broken pagebuilder after saving

[fenneyachtsupplier]

Preconditions and environment

Hello, I need urgent help with the following issue regarding magento 2 pagebuilder
I was editing a page in pagebuilder and I put css code into the source code of a text element. After done this I saved the page and now the whole pagebuilder is broken and i cannot access and/or edit the page builder. The page does still work on the website but i am not able to save or change anything. It was a pge in which a lot of work was put.

Is someone able to help me with the steps to be able to recover this page or maybe undo the saving of the page so it will be reset to an earlier version before saving the css code that was put into the text segment?

This image shows how the pagebuilder looks like right now:

With regards,

Fenne
Yachtsupplier B.V.

Steps to reproduce

Expected result

Actual result

Additional information

Release note

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @fenneyachtsupplier. Thank you for your report.
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[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
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[engcom-Bravo]

Hi @fenneyachtsupplier,

Thanks for your reporting and collaboration.

We have tried to reproduce the issue in Latest 2.4-develop instance and the issue is not reproducible.Kindly refer the screenshots.

we are able to save the page with CSS and able to access and edit the page successfully.

Kindly recheck the issue in Latest 2.4-develop instance and elaborate the steps to reproduce if the issue is still reproducible.

Thanks.

[engcom-Bravo]

Hi @fenneyachtsupplier,

This issue is being closed since it has not been updated in a long time.Please feel free to reopen or raise a new ticket if the issue still exists.

Thanks.