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HC_943_What do I need to know about the shipping methods?
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content/Store Support/Shipping/What-do-I-need-to-know-about-the-shipping-methods.md

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@@ -14,6 +14,8 @@ Arduino offers several different shipping methods that vary depending on the reg
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* **GLS Standard:** This shipping method is only available for customers inside Italy. The delivery usually takes 1 or 2 business days.
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* **FedEx International Economy**: This shipping method is available only in some countries in Europe and it offers delivery in 2 to 5 business days. Saturday delivery available in countries where Saturday is a regular business day.
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* **UPS Standard:** This service is available for every country inside Europe and Africa.
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* The delivery usually takes from 2 to 7 business days, depending on the destination country.
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* It is a door-to-door service.
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## Shipments within the United States
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* **DHL Global Mail Lightweight Parcel:** This is a postal service, where DHL picks up the parcel in our warehouse then forwards it to the USPS for the final delivery. The delivery is 3-8 average postal days based on the distance to your destination.
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Smaller products are usually shipped out in an envelope.
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* **FedEx Smartpost:** The delivery typically takes 2–7 business days based on the distance to your destination (longer time in transit outside the contiguous 48 states).
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Smaller products are usually shipped out in an envelope.
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* With this shipping method, FedEx does not deliver the parcel directly to the customer. They deliver to the local post, who will manage the final delivery.
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* [Read more about this shipping method](https://support.arduino.cc/hc/en-us/articles/360018392860).
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* **FedEx Ground:** The shipping method available only inside the United States. The pick-up and the final delivery will be made by FedEx. The average delivery time is 1–5 business days in the contiguous 48 states and 3–7 to Alaska and Hawaii. Smaller products are usually shipped out in an envelope.
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* **USPS Express Mail**: It provides next-day to 2–day delivery in all states. You can choose this option to pack the products either in a box or a padded envelope.
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* **FedEx Home Delivery:** This is a residential delivery via FedEx Ground in 1−7 business days, based on the distance to the destination. Available throughout all 50 states. Smaller products are usually shipped out in an envelope.
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* **USPS Priority Mail**: It provides delivery in 1-3 business days in all states. You can choose this option to pack the products either in a box or a padded envelope.
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* **FedEx Home Delivery Signature Required:** This shipping method is exactly the same as the normal FedEx Home Delivery, but in this case, the recipient must prove the successful delivery with a signature.
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* **FedEx Smartpost**: The delivery typically takes 2–7 business days based on the distance to your destination (longer time in transit outside the contiguous 48 states). Smaller products are usually shipped out in an envelope.
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With this shipping method, FedEx does not deliver the parcel directly to the customer. They deliver to the local post, who will manage the final delivery. [Read more about FedEx Smartpost](https://support.arduino.cc/hc/en-us/articles/360018392860-About-FedEx-Smartpost).
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* **FedEx Ground Signature Required:** This shipping method is exactly the same as the normal FedEx Ground but in this case, the recipient must prove the successful delivery with a signature.
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* **FedEx Ground**: The shipping method is available only inside the United States. The pick-up and the final delivery will be made by FedEx. The average delivery time is 1–5 business days in the contiguous 48 states and 3–7 to Alaska and Hawaii. Smaller products are usually shipped out in an envelope.
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* **UPS Ground:** This shipping method guarantees a day-definite delivery in 1 to 5 business days throughout all 50 states.
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Smaller products are usually shipped out in an envelope.
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* **FedEx Home Delivery**: This is a residential delivery via FedEx Ground in 1−7 business days, based on the distance to the destination. Available throughout all 50 states. Smaller products are usually shipped out in an envelope.
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* **UPS Ground Signature Required:** This shipping method is exactly the same as the normal UPS Ground but in this case, the recipient must prove the successful delivery with a signature.
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* **FedEx Express Saver**: This is a 3-day shipping option. When you choose it, your packages are delivered within 3 business days from the moment of the pickup in all over the United States (except Alaska and Hawaii).
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* **FedEx 2Day:** This shipping method guarantees 2 business-days delivery, where the parcel arrives by noon for most shipments. Delivery times to and from select ZIP codes in Alaska and Hawaii may differ from delivery times in the contiguous U.S.
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* **FedEx 2Day**: This shipping method guarantees delivery in 2 business days, with the parcel arriving by noon for most shipments. Delivery times to and from select ZIP codes in Alaska and Hawaii may differ from delivery times in the contiguous U.S.
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* Available throughout all 50 states (Hawaii's service is to and from the island of Oahu only).
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* Smaller products are usually shipped out in an envelope.
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* **UPS Three-Day Select:** The parcels will be delivered in 3 business days via UPS, by the end of the third day. This shipping method is available for packages within the contiguous 48 United States. Smaller products are usually shipped out in an envelope.
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* **UPS Second Day Air:** This shipping method guarantees delivery within 2 business days in all 50 states and Puerto Rico, with some limitations in Alaska and Hawaii.
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Smaller products are usually shipped out in an envelope.
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* **FedEx Standard Overnight:** This shipping method guarantees next-business-day delivery from the moment of the pick-up. The parcel will be delivered by 9 a.m. to most areas. It is available throughout all 50 states. Smaller products are usually shipped out in an envelope.
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* **FedEx Overnight**: This shipping method guarantees next business day-delivery from the moment of the pick-up. The parcel will be delivered by 9 a.m. to most areas. It is available throughout all 50 states. Smaller products are usually shipped out in an envelope.
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* **UPS Next Day Air:** Next business day delivery. Guaranteed delivery by 12:00 noon or 1:30 p.m. where weekday shipments are delivered by 10:30 a.m. or 12:00 noon, respectively, based on destination. It is available in 48 Contiguous United States.
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Smaller products are usually shipped out in an envelope.
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* **FedEx Priority Overnight:** Next-business-day delivery by 10:30 a.m. to U.S. businesses, noon to most residences. Available throughout all 50 states. Smaller products are usually shipped out in an envelope.
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* **FedEx Priority Overnight**: Next-business-day delivery by 10:30 a.m. to U.S. businesses, noon to most residences. Available throughout all 50 states. Smaller products are usually shipped out in an envelope.
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* Orders entered before 5:30 am EDT (GMT-4) Mon-Fri ship same day.
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* Orders entered before 5:30 am EDT (GMT-4) Mon-Fri ship on the same day.
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* Orders entered after 5:30 am EDT (GMT-4) Mon-Sun ship next business day.
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## International Shipments from the United States
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* **DHL Global Mail Packet Plus Priority International:** This is a postal service, where DHL pickles up the parcel, but the final delivery will be made by the local post office.
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* Unfortunately, this shipping method is really slow and hard to track.
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* There is a smaller chance to be charged customs fees by your country with this method.
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* **DHL Parcel International Standard**: This is a postal service, where DHL picks up the parcel, but the final delivery will be made by the local post office.
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* Unfortunately, this shipping method is really slow and hardly trackable.
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* There is a smaller chance to be charged by customs fee by your country with this method.
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* Smaller products are usually shipped out in an envelope.
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* [Read more about this shipping method](https://support.arduino.cc/hc/en-us/articles/360016495719).
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* **FDX Intl Economy:** 2 or 3 business days delivery to Canada, Mexico, and Puerto Rico.
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* **FDX Intl Economy**: 2 or 3 business days delivery to Canada, Mexico, and Puerto Rico.
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* Time-definite delivery from Mexico and key Asian and Latin American markets to the U.S. typically in 3 or 4 business days. It is available to more than 215 countries and territories.
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* Smaller products are usually shipped out in an envelope.
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* **FDX Intl Priority:** 1–3 business days delivery by close of business. Available for more than 220 countries and territories. Smaller products are usually shipped out in an envelope.
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* **FDX Intl Priority**: 1–3 business days delivery by close of business. Available for more than 220 countries and territories. Smaller products are usually shipped out in an envelope.
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* **UPS Expedited:** 2 business days delivery to Canada, 3+days to Asia and Mexico, Latin America. More than 3+ business days to every other country. It is available for more than 220 countries and territories. Smaller products are usually shipped out in an envelope.
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* **Asendia Country Tracked**: This is a postal service, where DHL picks up the parcel, but the final delivery will be made by the local post office.
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* Unfortunately, this shipping method is really slow and hardly trackable.
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* There is a smaller chance to be charged by customs fee by your country with this method.
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* **UPS Expedited Signature Required:** This shipping method is exactly the same as the normal UPS Expedited, but in this case, the recipient must prove the successful delivery with a signature.
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* Smaller products are usually shipped out in an envelope.
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* **UPS Saver:** 1 business day delivery to Canada, 2 business days to Latin America and Mexico, and 3 or more days to Asia. Smaller products are usually shipped out in an envelope.
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* [Read more about this shipping method](https://support.arduino.cc/hc/en-us/articles/360016495719).
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* **Asendia e-PAQ Select**: This is a postal service, where DHL picks up the parcel, but the final delivery will be made by the local post office.
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* Orders entered before 5:30 am EDT (GMT-4) Mon-Fri ship on the same day.
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* Unfortunately, this shipping method is really slow and hardly trackable.
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* There is a smaller chance to be charged by customs fee by your country with this method.
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* Smaller products are usually shipped out in an envelope.
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* [Read more about this shipping method](https://support.arduino.cc/hc/en-us/articles/360016495719).
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* **Asendia Fully Tracked**: This is a postal service, where DHL picks up the parcel, but the final delivery will be made by the local post office.
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* Unfortunately, this shipping method is really slow and hardly trackable.
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* There is a smaller chance to be charged by customs fee by your country with this method.
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* Smaller products are usually shipped out in an envelope.
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* [Read more about this shipping method](https://support.arduino.cc/hc/en-us/articles/360016495719).
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* **USPS Express Mail International**: Express postal service, which delivers parcels to about 180 countries, including Canada, Mexico, and Australia soonest in 3-5 business days.
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* **USPS First Class Mail International**: The most affordable USPS service, which delivers parcels to about 180 countries, including Canada, Mexico, and Australia soonest in more than 10 business days.
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* **USPS Priority Mail International**: Priority postal service, which delivers parcels to about 180 countries, including Canada, Mexico, and Australia soonest in 6-10 business days.
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* Orders entered before 5:30 am EDT (GMT-4) Mon-Fri ship same day.
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* Orders entered after 5:30 am EDT (GMT-4) Mon-Sun ship next business day.

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