diff --git a/README.md b/README.md
index 825703fb..d52e7268 100644
--- a/README.md
+++ b/README.md
@@ -8,7 +8,7 @@ The new 3.0 version fixes several core issues (incorrect/missing order address,
 * Enable direct Order Search by ID
 * Access Order Messages and Notes
 
-Dowload the latest version of the extension at: https://github.com/agnostack/magento_extension/releases/tag/v3.0.0.
+Dowload the latest version of the extension at: https://github.com/agnostack/magento_extension/releases/tag/v3.0.1.
 
 Additional detailed instructions on configuring agnoStack for the new version can be found at: https://agnostack.com/faqs/setup-onboarding/configuring-magento-1.
 
diff --git a/src/app/code/community/Zendesk/Zendesk/Block/Adminhtml/Config/Buttons/Signup.php b/src/app/code/community/Zendesk/Zendesk/Block/Adminhtml/Config/Buttons/Signup.php
index 95cb36d6..6fc3662f 100644
--- a/src/app/code/community/Zendesk/Zendesk/Block/Adminhtml/Config/Buttons/Signup.php
+++ b/src/app/code/community/Zendesk/Zendesk/Block/Adminhtml/Config/Buttons/Signup.php
@@ -37,48 +37,11 @@ protected function _getElementHtml(Varien_Data_Form_Element_Abstract $element)
         $originalData = $element->getOriginalData();
         $this->addData(array(
             'button_label' => Mage::helper('zendesk')->__($originalData['button_label']),
+            'button_url' => Mage::helper('zendesk')->__($originalData['button_url']),
             'html_id' => $element->getHtmlId(),
             'url' => Mage::getSingleton('adminhtml/url')->getUrl('*/setup/start')
         ));
 
         return $this->_toHtml();
     }
-
-    public function getPostUrl()
-    {
-        return Mage::helper('zendesk')->getProvisionUrl();
-    }
-
-    public function getPostInfo()
-    {
-        $websiteCode = Mage::app()->getRequest()->getParam('website');
-        if ($websiteCode) {
-            $website = Mage::getModel('core/website')->load($websiteCode);
-        } else {
-            $website = Mage::getModel('core/website')->getCollection()
-                     ->addFieldToFilter('is_default', 1)
-                     ->getFirstItem();
-        }
-
-        $storeCode = Mage::app()->getRequest()->getParam('store');
-        if ($storeCode) {
-            $store = Mage::getModel('core/store')->load($storeCode);
-        } else {
-            $store = $website->getDefaultStore();
-        }
-
-        $info = array(
-            'magento_domain' => Mage::getBaseUrl(Mage_Core_Model_Store::URL_TYPE_WEB),
-            'magento_current_user_id' => Mage::getSingleton('admin/session')->getUser()->getUserId(),
-            'magento_user_count' => Mage::getModel('admin/user')->getCollection()->getSize(),
-            'magento_auth_token' => Mage::helper('zendesk')->getProvisionToken(true),
-            'magento_callback' => Mage::helper('adminhtml')->getUrl('adminhtml/zendesk/redirect', array('type' => 'settings', 'id' => 'zendesk')),
-            'magento_locale' => Mage::getStoreConfig('general/locale/code'),
-            'magento_timezone' => Mage::getStoreConfig('general/locale/timezone'),
-            'magento_api_url' => Mage::getUrl('zendesk/api', array('_store' => $store->getCode())),
-            'magento_store_name' => $website->getName(),
-        );
-
-        return $info;
-    }
 }
diff --git a/src/app/code/community/Zendesk/Zendesk/Helper/Data.php b/src/app/code/community/Zendesk/Zendesk/Helper/Data.php
index c3044899..5202c120 100644
--- a/src/app/code/community/Zendesk/Zendesk/Helper/Data.php
+++ b/src/app/code/community/Zendesk/Zendesk/Helper/Data.php
@@ -154,46 +154,6 @@ public function setApiToken($token = null)
         return $token;
     }
 
-    /**
-     * Returns the provisioning endpoint for new setups.
-     *
-     * This uses the config/zendesk/provision_url XML path to retrieve the setting, with a default value set in
-     * the extension config.xml file. This can be overridden in your website's local.xml file.
-     * @return null|string URL or null on failure
-     */
-    public function getProvisionUrl()
-    {
-        $config = Mage::getConfig();
-        $data = $config->getNode('zendesk/provision_url');
-        if(!$data) {
-            return null;
-        }
-        return (string)$data;
-    }
-
-    public function getProvisionToken($generate = false)
-    {
-        $token = Mage::getStoreConfig('zendesk/hidden/provision_token', 0);
-
-        if( (!$token || strlen(trim($token)) == 0) && $generate) {
-            $token = $this->setProvisionToken();
-        }
-
-        return $token;
-    }
-
-    public function setProvisionToken($token = null)
-    {
-        if(!$token) {
-            $token = hash('sha256', Mage::helper('oauth')->generateToken());
-        }
-
-        Mage::getModel('core/config')->saveConfig('zendesk/hidden/provision_token', $token, 'default');
-        Mage::getConfig()->removeCache();
-
-        return $token;
-    }
-
     public function getOrderDetail($order)
     {
         // if the admin site has a custom URL, use it
@@ -479,24 +439,26 @@ protected function formatCustomer($order)
 
     protected function formatAddress($address)
     {
-        $addressData = array(
-            'type' => 'address',
-            'first_name' => $address->getFirstname(),
-            'last_name' => $address->getLastname(),
-            'city' => $address->getCity(),
-            'county' => $address->getRegion(),
-            'postcode' => $address->getPostcode(),
-            'country' => $address->getCountryId(),
-            'phone' => $address->getTelephone()
-        );
-
-        $entityId = $address->getEntityId();
-        $addressId = $address->getCustomerAddressId();
-        $addressData['id'] = $addressId ?: $entityId;
-
-        $street = $address->getStreet();
-        $addressData['line_1'] = $street[0] ?: '';
-        $addressData['line_2'] = $street[1] ?: '';
+        if ($address) {
+            $addressData = array(
+                'type' => 'address',
+                'first_name' => $address->getFirstname(),
+                'last_name' => $address->getLastname(),
+                'city' => $address->getCity(),
+                'county' => $address->getRegion(),
+                'postcode' => $address->getPostcode(),
+                'country' => $address->getCountryId(),
+                'phone' => $address->getTelephone()
+            );
+    
+            $entityId = $address->getEntityId();
+            $addressId = $address->getCustomerAddressId();
+            $addressData['id'] = $addressId ?: $entityId;
+    
+            $street = $address->getStreet();
+            $addressData['line_1'] = $street[0] ?: '';
+            $addressData['line_2'] = $street[1] ?: '';
+        }
 
         return $addressData;
     }
@@ -505,44 +467,52 @@ public function getShipments($order)
     {
         $shipments = array();
         $orderStatus = $order->getStatus();
+        $serviceCode = $order->getShippingDescription();
+        $tracks = $order->getTracksCollection();
+        $shippingMethod = $order->getShippingMethod();
+        $orderShippingAddress = $order->getShippingAddress();
 
         foreach($order->getShipmentsCollection() as $shipment) {
             $shipmentId = $shipment->getEntityId();
             $shippingAddress = $shipment->getShippingAddress();
-            $serviceCode = $order->getShippingDescription();
-        }
-
-        if ($shipmentId) {
-            $tracks = $order->getTracksCollection();
-            if (count($tracks) > 0) {
-                foreach($tracks as $track) {
-                    if ($shipmentId == $track->getParentId()) {
-                        $shipments[] = array(
-                            'id' => $track->getEntityId(),
-                            'carrier' => $track->getTitle(),
-                            'carrier_code' => $track->getCarrierCode(),
-                            'service_code' => $serviceCode,
-                            'shipping_description' => $track->getDescription() ?: '',
-                            'created_at' => $track->getCreatedAt(),
-                            'updated_at' => $track->getUpdatedAt(),
-                            'tracking_number' => $track->getTrackNumber(),
-                            'shipping_address' => $this->formatAddress($shippingAddress),
-                            'order_status' => $orderStatus,
-                        );
+            if ($shipmentId) {
+                if (count($tracks) > 0) {
+                    foreach($tracks as $track) {
+                        if ($shipmentId == $track->getParentId()) {
+                            $shipment = array(
+                                'id' => $track->getEntityId(),
+                                'carrier' => $track->getTitle(),
+                                'carrier_code' => $track->getCarrierCode(),
+                                'service_code' => $serviceCode,
+                                'shipping_description' => $track->getDescription() ?: '',
+                                'created_at' => $track->getCreatedAt(),
+                                'updated_at' => $track->getUpdatedAt(),
+                                'tracking_number' => $track->getTrackNumber(),
+                                'order_status' => $orderStatus,
+                            );
+                            if ($shippingAddress) {
+                                $shipment['shipping_address'] = $this->formatAddress($shippingAddress);
+                            }
+                            $shipments[] = $shipment;
+                         }
+                    }
+                } else {
+                    $shipment = array(
+                        'service_code' => $serviceCode,
+                        'carrier_code' => $shippingMethod,
+                        'order_status' => $orderStatus,
+                    );
+                    if ($shippingAddress) {
+                        $shipment['shipping_address'] = $this->formatAddress($shippingAddress);
                     }
+                    $shipments[] = $shipment;
                 }
-            } else {
-                $shipments[] = array(
-                    'service_code' => $serviceCode,
-                    'carrier_code' => $order->getShippingMethod(),
-                    'shipping_address' => $this->formatAddress($shippingAddress),
-                    'order_status' => $orderStatus,
-                );
             }
-        } else {
-            $shippingAddress = $order->getShippingAddress();
+        }
+
+        if (empty($shipments) && $orderShippingAddress) {
             $shipments[] = array(
-                'shipping_address' => $this->formatAddress($shippingAddress),
+                'shipping_address' => $this->formatAddress($orderShippingAddress),
             );
         }
 
@@ -558,13 +528,13 @@ public function getOrderDetailBasic($order)
         $shippingAddress = $order->getShippingAddress();
         $shippingWithTax = $order->getShippingInclTax();
         $shippingMethod = $order->getShippingMethod();
+        $billingAddress = $order->getBillingAddress();
 
         $orderInfo = array(
             'id' => $order->getIncrementId(),
             'url' => $urlModel->getUrl('adminhtml/sales_order/view', array('order_id' => $order->getId())),
             'transaction_id' => $order->getIncrementId(),
             'status' => $order->getStatus(),
-            'billing_address' => $this->formatAddress($order->getBillingAddress()),
             'meta' => array(
                 'store_info' => array(
                     'type' => 'store_info',
@@ -572,8 +542,8 @@ public function getOrderDetailBasic($order)
                 ),
                 'display_price' => array(
                     'with_tax' => $this->formatPrice($order->getGrandTotal(), $currency),
-                    'without_tax' => $this->formatPrice($order->getGrandTotal() - $order->getTaxAmount(), $currency), // TODO: get without tax
-                    'tax' => $this->formatPrice($order->getTaxAmount(), $currency) // TODO: get tax
+                    'without_tax' => $this->formatPrice($order->getGrandTotal() - $order->getTaxAmount(), $currency),
+                    'tax' => $this->formatPrice($order->getTaxAmount(), $currency)
                 ),
                 'timestamps' => array(
                     'created_at' => $order->getCreatedAt(),
@@ -590,9 +560,12 @@ public function getOrderDetailBasic($order)
             ),
             'shipments' => array(),
         );
+        if ($billingAddress) {
+            $orderInfo['billing_address'] = $this->formatAddress($billingAddress);
+        }
 
         foreach($order->getItemsCollection(array(), true) as $item) {
-            $itemWithTax = $item->getRowTotal();
+            $itemWithoutTax = $item->getRowTotal();
             $itemTax = $item->getTaxAmount();
 
             $productId = $item->getProductId();
@@ -610,8 +583,8 @@ public function getOrderDetailBasic($order)
                 'refunded' => intval($item->getQtyRefunded()),
                 'meta' => array(
                     'display_price' => array(
-                        'with_tax' => $this->formatPrice($itemWithTax, $currency),
-                        'without_tax' => $this->formatPrice($itemWithTax - $itemTax, $currency),
+                        'with_tax' => $this->formatPrice($itemWithoutTax + $itemTax, $currency),
+                        'without_tax' => $this->formatPrice($itemWithoutTax, $currency),
                         'tax' => $this->formatPrice($iitemTax, $currency)
                     ),
                     'timestamps' => array(
@@ -772,7 +745,9 @@ public function getCustomer($customer)
         );
 
         foreach($customer->getAddressesCollection() as $address) {
-            $info['addresses'][] = $this->formatAddress($address);
+            if ($address) {
+                $info['addresses'][] = $this->formatAddress($address);
+            }
         }
 
         return $info;
@@ -825,7 +800,7 @@ public function getFilteredOrdersByProduct($customerFilters, $productFilters)
             );
         }
 
-        if($email) {
+        if ($email) {
             $filteredOrdersData = array_filter(array_values($ordersData), function ($orderData) use ($email) {
                 return ($orderData['email'] == $email);
             });
diff --git a/src/app/code/community/Zendesk/Zendesk/controllers/ApiController.php b/src/app/code/community/Zendesk/Zendesk/controllers/ApiController.php
index d0a255cd..54dc0e1f 100644
--- a/src/app/code/community/Zendesk/Zendesk/controllers/ApiController.php
+++ b/src/app/code/community/Zendesk/Zendesk/controllers/ApiController.php
@@ -23,7 +23,7 @@ public function preDispatch() {
         // TODO!!!!!!!: read version from config.xml
         // $configSettings = Mage::getSingleton('Zendesk_Zendesk/config');
         // Mage::log(json_encode($configSettings), null, 'zendesk.log');
-        $this->getResponse()->setHeader('X-Extension-Version', '3.0.0');
+        $this->getResponse()->setHeader('X-Extension-Version', '3.0.1');
         return $this;
     }
 
@@ -67,45 +67,39 @@ public function _authorise()
         }
 
         $apiToken = Mage::helper('zendesk')->getApiToken(false);
-        $provisionToken = Mage::helper('zendesk')->getProvisionToken(false);
-
-        // Provisioning tokens are always accepted, hence why they are deleted after the initial process
-        if(!$provisionToken || $token != $provisionToken) {
-            // Use of the provisioning token "overrides" the configuration for the API, so we check this after
-            // confirming the provisioning token has not been sent
-            if(!Mage::getStoreConfig('zendesk/api/enabled')) {
-                $this->getResponse()
-                    ->setBody(json_encode(array('success' => false, 'message' => 'API access disabled')))
-                    ->setHttpResponseCode(403)
-                    ->setHeader('Content-type', 'application/json', true);
+        
+        if(!Mage::getStoreConfig('zendesk/api/enabled')) {
+            $this->getResponse()
+                ->setBody(json_encode(array('success' => false, 'message' => 'API access disabled')))
+                ->setHttpResponseCode(403)
+                ->setHeader('Content-type', 'application/json', true);
 
-                Mage::log('API access disabled.', null, 'zendesk.log');
+            Mage::log('API access disabled.', null, 'zendesk.log');
 
-                return false;
-            }
+            return false;
+        }
 
-            // If the API is enabled then check the token
-            if(!$token) {
-                $this->getResponse()
-                    ->setBody(json_encode(array('success' => false, 'message' => 'No authorisation token provided')))
-                    ->setHttpResponseCode(401)
-                    ->setHeader('Content-type', 'application/json', true);
+        // If the API is enabled then check the token
+        if(!$token) {
+            $this->getResponse()
+                ->setBody(json_encode(array('success' => false, 'message' => 'No authorisation token provided')))
+                ->setHttpResponseCode(401)
+                ->setHeader('Content-type', 'application/json', true);
 
-                Mage::log('No authorisation token provided.', null, 'zendesk.log');
+            Mage::log('No authorisation token provided.', null, 'zendesk.log');
 
-                return false;
-            }
+            return false;
+        }
 
-            if($token != $apiToken) {
-                $this->getResponse()
-                    ->setBody(json_encode(array('success' => false, 'message' => 'Not authorised')))
-                    ->setHttpResponseCode(401)
-                    ->setHeader('Content-type', 'application/json', true);
+        if($token != $apiToken) {
+            $this->getResponse()
+                ->setBody(json_encode(array('success' => false, 'message' => 'Not authorised')))
+                ->setHttpResponseCode(401)
+                ->setHeader('Content-type', 'application/json', true);
 
-                Mage::log('Not authorised.', null, 'zendesk.log');
+            Mage::log('Not authorised.', null, 'zendesk.log');
 
-                return false;
-            }
+            return false;
         }
 
         return true;
diff --git a/src/app/code/community/Zendesk/Zendesk/etc/config.xml b/src/app/code/community/Zendesk/Zendesk/etc/config.xml
index 9f1e211e..46437e9f 100644
--- a/src/app/code/community/Zendesk/Zendesk/etc/config.xml
+++ b/src/app/code/community/Zendesk/Zendesk/etc/config.xml
@@ -19,12 +19,9 @@
 <config>
     <modules>
         <Zendesk_Zendesk>
-            <version>3.0.0</version>
+            <version>3.0.1</version>
         </Zendesk_Zendesk>
     </modules>
-    <zendesk>
-        <provision_url>https://signup.zendesk.com/provisioning/magento/welcome</provision_url>
-    </zendesk>
     <global>
         <models>
             <zendesk>
diff --git a/src/app/code/community/Zendesk/Zendesk/etc/system.xml b/src/app/code/community/Zendesk/Zendesk/etc/system.xml
index cee95d98..927b6ebb 100644
--- a/src/app/code/community/Zendesk/Zendesk/etc/system.xml
+++ b/src/app/code/community/Zendesk/Zendesk/etc/system.xml
@@ -471,11 +471,12 @@
                     <show_in_default>1</show_in_default>
                     <show_in_website>1</show_in_website>
                     <show_in_store>1</show_in_store>
-                    <comment><![CDATA[Haven't set up Zendesk Support yet? Follow our easy setup guide to get started.]]></comment>
+                    <comment><![CDATA[<p>Need to set up the agnoStack Zendesk plugin?<br/>Learn More at <a href="https://agnostack.com/faqs/setup-onboarding/configure-manage-your-account" target="_blank">https://agnostack.com/faqs/setup-onboarding/configure-manage-your-account</a>.</p><p>Haven't set up Zendesk Support yet? Click below to get started.</p>]]></comment>
                     <fields>
                         <sign_up translate="button_label">
                             <label></label>
-                            <button_label>Setup Guide</button_label>
+                            <button_label>Get Started</button_label>
+                            <button_url>https://agnostack.com/book-a-meeting</button_url>
                             <frontend_model>zendesk/adminhtml_config_buttons_signup</frontend_model>
                             <sort_order>1</sort_order>
                             <show_in_default>1</show_in_default>
diff --git a/src/app/design/adminhtml/default/default/template/zendesk/config/button-signup.phtml b/src/app/design/adminhtml/default/default/template/zendesk/config/button-signup.phtml
index a7381944..df2dbf24 100644
--- a/src/app/design/adminhtml/default/default/template/zendesk/config/button-signup.phtml
+++ b/src/app/design/adminhtml/default/default/template/zendesk/config/button-signup.phtml
@@ -15,16 +15,6 @@
  * limitations under the License.
  */
 ?>
-<script type="text/javascript">
-    function postToZendesk() {
-        var form = new Element('form', {method: 'post', action: '<?php echo $this->getPostUrl(); ?>'});
-        <?php foreach($this->getPostInfo() as $name => $value): ?>
-            form.insert(new Element('input', {type: 'hidden', name: '<?php echo $name; ?>', value: '<?php echo $value; ?>'}));
-        <?php endforeach; ?>
-        $(document.body).insert(form);
-        form.submit();
-    }
-</script>
-<button style="" onclick="javascript:postToZendesk(); return false;" class="scalable" type="button" id="<?php echo $this->getHtmlId() ?>">
+<button style="" onclick="window.location.href='<?php echo $this->escapeHtml($this->getButtonUrl()); ?>'" class="scalable" type="button" id="<?php echo $this->getHtmlId() ?>">
     <span><?php echo $this->escapeHtml($this->getButtonLabel()) ?></span>
 </button>
diff --git a/src/app/design/adminhtml/default/default/template/zendesk/left-menu.phtml b/src/app/design/adminhtml/default/default/template/zendesk/left-menu.phtml
index 0cc5f141..ee368040 100644
--- a/src/app/design/adminhtml/default/default/template/zendesk/left-menu.phtml
+++ b/src/app/design/adminhtml/default/default/template/zendesk/left-menu.phtml
@@ -55,6 +55,6 @@
 </ul>
 <div>
     <br/>
-    <p>Extension Version: 3.0.0</p>
+    <p>Extension Version: 3.0.1</p>
 </div>