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PeteBishwhipPeteBishwhip
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Single Support Ticket View
1 parent 3faf133 commit cd5feca

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6 files changed

+173
-11
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6 files changed

+173
-11
lines changed

‎app/Http/Controllers/Account/Support/TicketController.php‎

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<?php
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namespace App\Http\Controllers\Account\Support;
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use App\Http\Controllers\Controller;
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use App\Models\SupportTicket;
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use Illuminate\Http\Request;
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class TicketController extends Controller
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{
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public static string $paginationLimit = '10';
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public function index()
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{
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$supportTickets = SupportTicket::whereUserId(auth()->user()->id)
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->orderBy('status', 'desc')
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->orderBy('created_at', 'desc')
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->paginate(static::$paginationLimit);
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return view('support.tickets.index', compact('supportTickets'));
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}
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public function show(SupportTicket $supportTicket)
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{
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$this->authorize('view', $supportTicket);
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$supportTicket->load('user');
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return view('support.tickets.show', compact('supportTicket'));
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}
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}

‎app/Models/SupportTicket.php‎

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'status',
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];
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protected static function booted()
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{
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static::creating(function ($ticket) {
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if (is_null($ticket->mask)) {
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}
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});
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}
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public function getRouteKeyName(): string
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{
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return 'mask';
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}
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public function user(): BelongsTo
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{
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return $this->belongsTo(User::class);

‎app/Policies/SupportTicketPolicy.php‎

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<?php
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namespace App\Policies;
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use App\Models\SupportTicket;
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use App\Models\User;
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use Illuminate\Auth\Access\Response;
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class SupportTicketPolicy
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{
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/**
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* Determine whether the user can view any models.
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*/
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public function viewAny(User $user): bool
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{
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return false;
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}
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/**
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* Determine whether the user can view the model.
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*/
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public function view(User $user, SupportTicket $supportTicket): Response
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{
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return $user->id === $supportTicket->user_id
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? Response::allow()
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: Response::denyAsNotFound('Ticket not found.');
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}
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/**
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* Determine whether the user can create models.
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*/
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public function create(User $user): bool
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{
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return true;
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}
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/**
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* Determine whether the user can update the model.
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*/
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public function update(User $user, SupportTicket $supportTicket): bool
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{
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return $user->id === $supportTicket->user_id;
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}
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/**
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* Determine whether the user can delete the model.
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*/
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public function delete(User $user, SupportTicket $supportTicket): bool
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{
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// Deletion not allowed.
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return false;
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}
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/**
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* Determine whether the user can restore the model.
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*/
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public function restore(User $user, SupportTicket $supportTicket): bool
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{
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return false;
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}
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/**
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* Determine whether the user can permanently delete the model.
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*/
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public function forceDelete(User $user, SupportTicket $supportTicket): bool
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{
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return false;
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}
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}

‎resources/views/support/tickets/index.blade.php‎

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<x-layout title="Tickets - NativePHP">
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{{-- Support Grid Section --}}
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<section class="mx-auto mt-10 max-w-5xl px-5 md:mt-14">
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{{-- Header --}}
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<header class="mb-10 text-center">
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Submit a new request
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</a>
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</div>
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<div class="overflow-x-auto rounded-lg border border-gray-200 dark:border-gray-700 mb-10">
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<table class="min-w-full divide-y divide-gray-200 dark:divide-gray-700">
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<div class="overflow-x-auto rounded-lg border border-gray-200 dark:border-gray-700 mb-10 pb-5">
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<table class="min-w-full divide-y divide-gray-200 dark:divide-gray-700 mb-5">
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<thead class="bg-gray-50 dark:bg-gray-800">
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<tr>
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<th scope="col" class="px-6 py-3 text-left text-xs font-medium uppercase tracking-wider text-gray-500 dark:text-gray-400">
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</tr>
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</thead>
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<tbody class="divide-y divide-gray-200 dark:divide-gray-700 bg-white dark:bg-gray-900">
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@forelse(auth()->user()->supportTickets as $ticket)
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@forelse($supportTickets as $ticket)
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<tr>
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<td class="whitespace-nowrap px-6 py-4 text-sm font-medium text-gray-900 dark:text-white">
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<a href="#" class="text-violet-600">#{{ $ticket->mask }}</a>
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</span>
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</td>
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<td class="whitespace-nowrap px-6 py-4 text-right text-sm font-medium">
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<a href="#" class="rounded-md bg-violet-600 px-3 py-1.5 text-xs font-medium text-white shadow-sm hover:bg-violet-700 dark:bg-violet-700 dark:hover:bg-violet-600 transition duration-200">
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<a href="{{ route('support.tickets.show', $ticket) }}" class="rounded-md bg-violet-600 px-3 py-1.5 text-xs font-medium text-white shadow-sm hover:bg-violet-700 dark:bg-violet-700 dark:hover:bg-violet-600 transition duration-200">
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View
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</a>
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</td>
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@endforelse
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</tbody>
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</table>
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<div class="px-5">
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{{ $supportTickets->links() }}
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</div>
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</div>
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{{-- Additional Support Information --}}
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<div class="mt-20 rounded-xl bg-gradient-to-br from-[#FFF0DC] to-[#E8EEFF] p-8 dark:from-blue-900/10 dark:to-[#4c407f]/25">

‎resources/views/support/tickets/show.blade.php‎

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<x-layout-three-columns>
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<x-slot name="title">
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{{ $supportTicket->subject }}
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</x-slot>
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<x-slot name="header">
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<h1 class="text-2xl font-semibold text-gray-900 dark:text-white">
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{{ $supportTicket->subject }}
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</h1>
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</x-slot>
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<section class="mt-6">
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<div class="rounded-lg bg-white shadow dark:bg-gray-800">
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<div class="p-6">
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<h2 class="mb-4 text-xl font-medium">Ticket Details</h2>
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<p class="text-gray-700 dark:text-gray-300">
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Ticket ID: <strong>#{{ $supportTicket->mask }}</strong><br>
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Status: <strong>{{ $supportTicket->status }}</strong><br>
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Created At: <strong>{{ $supportTicket->created_at->format('d M Y, H:i') }}</strong><br>
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Updated At: <strong>{{ $supportTicket->updated_at->format('d M Y, H:i') }}</strong>
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</p>
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</div>
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</div>
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{{-- Ticket Messages --}}
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<div class="mt-6 rounded-lg bg-white shadow dark:bg-gray-800">
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<div class="p-6">
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<h2 class="mb-4 text-xl font-medium">Messages</h2>
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@foreach([] as $message)
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<div class="mb-4 p-4 border rounded-lg {{ $message->is_from_user ? 'bg-blue-100' : 'bg-green-100' }}">
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<p><strong>{{ $message->user->name }}:</strong></p>
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<p>{{ $message->content }}</p>
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<p class="text-sm text-gray-500">{{ $message->created_at->format('d M Y, H:i') }}</p>
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</div>
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@endforeach
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</div>
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</div>
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{{-- Additional Support Information --}}
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<div class="mt-20 rounded-xl bg-gradient-to-br from-[#FFF0DC] to-[#E8EEFF] p-8 dark:from-blue-900/10 dark:to-[#4c407f]/25">
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<h2 class="mb-4 text-2xl font-medium">Need more help?</h2>
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<p class="text-lg text-gray-700 dark:text-gray-300">
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Check out our <a href="/docs" class="font-medium text-violet-600 hover:text-violet-700 dark:text-violet-400 dark:hover:text-violet-300">documentation</a> for comprehensive guides and tutorials to help you get the most out of NativePHP.
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</p>
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</div>
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</section>
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</x-layout-three-columns>

‎routes/web.php‎

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<?php
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use App\Http\Controllers\Account\AuthController;
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use App\Http\Controllers\Account\Support\TicketController;
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use App\Http\Controllers\ShowDocumentationController;
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use Illuminate\Support\Facades\Route;
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use Illuminate\Support\Str;
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Route::prefix('/tickets')
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->group(function () {
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Route::get('/', function () {
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return view('support.tickets.index');
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})->name('support.tickets');
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Route::get('/', [TicketController::class, 'index'])->name('support.tickets');
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Route::get('/{ticketMask}', function ($ticketMask) {
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return view('support.tickets.show', ['ticket' => $ticketMask]);
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})->name('support.tickets.show');
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Route::get('/{supportTicket}', [TicketController::class, 'show'])
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->name('support.tickets.show');
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});
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});
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